Expired Gift Cards

If your Mitre 10 gift card is expired, it’s important to understand our policy and your options. As New Zealand’s trusted home improvement retailer, we’re committed to helping customers get the most out of their gift cards. This article explains what you can do if your gift card has expired and who to contact for more help.

Gift Card Expiry Policy

Mitre 10 gift cards are valid for 24 months from the date of purchase. After this period, any remaining value on the card will expire and cannot be redeemed. We encourage customers to check their card's expiry date regularly and use their balance before it expires.

How to Check Expiry Date and Balance

1. Find the printed expiry date on the back of your card.
2. Visit your nearest Mitre 10 or Mitre 10 MEGA store and ask a team member to check your balance.
3. Call the Mitre 10 customer support line if you need assistance.

Options for Expired Gift Cards

Once a Mitre 10 gift card has expired, the value is no longer redeemable as per our terms and conditions. However, if your card expired recently, visit your local store or contact our support team, as staff may consider your situation on a case-by-case basis.

Who to Contact for Help

• Speak directly with a team member at any Mitre 10 or Mitre 10 MEGA store.
• Contact our customer support line for further guidance.
• Email us using the online contact form on the Mitre 10 website.

Conclusion

We always recommend using gift cards within their validity period to avoid disappointment. If your Mitre 10 gift card has expired, check your options by reaching out to your local store or our support team. We’re here to help every step of the way for your DIY projects.